ECT group from recycling to nursing

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ECT is best known for its kerbside collection recycling vehicles in London and other parts of the UK. Now it has gone into the health service

Cuckoo Lane surgery

The Cuckoo Lane GP practice in Hanwell, west London, has always placed huge importance on its social mission as well as on providing medical care to local residents. So when the GPs who owned the practice announced their retirement, members of staff wanted to ensure this ethos was maintained. The ECT Group, a local social enterprise, agreed to buy the practice, making it the country's first nurse-led social enterprise. Rather than nurses being employed by GPs, the GPs were now being employed by the nurses.

It's an example of how the social enterprise model can be adopted as an alternative to privatising public services. Thanks to its status as a community interest company (Cic), the ECT Group was able to show that profits would remain locked into the surgery, instead of being paid out to shareholders.

Its Cic status also helps ensure that the organisation stays focused on the needs of its service users. "By using appropriately skilled and paid health care professionals, we can maximise NHS resources and reinvest the surplus to provide other services," says Anne Hamerton, a surgery nurse and company director. "We are a great alternative to selling out to the large health companies, which is a bit like selling a successful corner shop to a supermarket chain."

Welcome to The Cuckoo Lane Practice. We hope this website tells you everything you need to know about the surgery, the staff and the services we offer.

Our team includes GPs, Practice Nurses, Nurse Practitioners, Healthcare assistants, Phlebotomists as well as practice management, reception and clerical staff.

We offer a full general practice service and aim to treat all our patients promptly, courteously and in complete confidence. We feel it is important you know who you are speaking to, so our practice team wear a name badge and will identify themselves on the telephone

Notes and references